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Frequently asked questions
Independent research shows that stated irradiance values in this industry are often 15 to 25% higher than actual measured values. That is why we have our panels measured externally and publish the full report, including method and distance. The Elite's 207 mW/cm² was measured at 15 cm with a calibrated Sanpo SM206.
Most customers notice a difference in sleep, energy, or recovery within 2 to 4 weeks of consistent use. Skin changes generally take longer—allow 6 to 12 weeks. That’s why the trial period is 60 days: long enough to evaluate it fairly.
Red light therapy is non-invasive and emits no UV radiation. The Gen5 panels are fully flicker-free. Always consult a doctor if you are pregnant, on medication or have an existing medical condition.
Consult your doctor first if you are pregnant, taking photosensitising medication, or have an existing condition. Feel free to call us, and we will help determine whether and how you can use it safely.
If you order from another EU country with a valid VAT number, you can order VAT-free under the intra-community rules. Contact us before ordering and we will arrange it.
